![]() ![]() Just close all O365 apps and run the tool, then try to open new word file first and provide your login data, after that open the outlook and test the performance. Click on the 'Not (Google/Yahoo/iCloud/IMAP)' on the top right of the next window which appears 6. Type in the email address and click on 'Continue' 5. you can also use this tool to claer you license without deinstalling the outlook app, and will not imapct negative. Navigate to Outlook menu bar at the top of the screen 2.Enter the Name of the User in the search box. First of all clear all outlook caches. Select MSU Office 365 Directory from the search in drop-down menu.This is one of the most outlook common issue, so please try following technical steps: ![]()
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